Privacy Policy – Effective from January 4, 2025
At CoolFronie, we take your privacy seriously. We are committed to protecting your personal information and ensuring that your experience on our website is safe and secure. This Privacy Policy outlines how we collect, use, store, and protect your data, and your rights in relation to that data.
1. Information We Collect
We collect personal information from you when you interact with our website, place an order, or sign up for newsletters or promotions. The types of information we may collect include:
- Personal Information: Name, address, phone number, email address.
- Payment Information: Credit card or debit card details, billing address, PayPal information.
- Website Interaction Data: IP address, browser type, device information, and browsing behavior on our website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing and Fulfillment: To process and ship your orders and send you updates regarding your order status.
- Customer Support: To respond to inquiries, provide customer service, and address issues related to your account or purchases.
- Marketing and Promotions: To send you promotional offers, newsletters, or updates about new products. You can opt out of marketing communications at any time.
- Website Improvement: To enhance our website, analyze usage patterns, and improve customer experience.
3. Data Protection and Security
We implement industry-standard security measures to protect your personal information. All sensitive data, including payment information, is encrypted during transmission using SSL (Secure Sockets Layer) encryption. We also ensure that your information is securely stored and that access to it is restricted to authorized personnel only.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with trusted partners, such as shipping carriers, payment processors, or service providers, solely for the purpose of fulfilling your orders and providing services. These third parties are obligated to protect your information in compliance with our privacy policy.
We may also share your information if required by law or in response to legal processes, such as court orders or subpoenas.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us remember your preferences, improve site functionality, and analyze how visitors interact with our site. You can manage cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our website.
6. Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. If you wish to review or update your data, please contact us at info@coolfronie.com. Additionally, you may opt out of marketing communications by clicking the “unsubscribe” link in any promotional email.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
If you have any questions or concerns about your privacy or this policy, please contact us at info@coolfronie.com or call us at (608) 776-8719.